SSCM 336 - Lean, Six Sigma, and Quality Management.

3 credits
3 hours per week.

This course focuses on managing issues related to quality, safety, and risks in operations and supply chain management. It discusses principles, practices and techniques for enhancing customer-defined value created through processes and integrated supply chains. Topics include: importance of quality management and continuous improvement in organizations and their supply chains; quality planning and strategy; customer-oriented quality management; statistical and analytical tools for quality control; safety and risk issues in global sourcing; and process improvement techniques including Total Quality Management, Six Sigma, and Lean in manufacturing and service companies.

Prerequisite(s) SSCM 220 completed with a grade of “C” or higher
Offered (SPRING)